Data Controller: Sukhvinder Kaur-Stubbs

Collected Personal Data : 2 Birchmere, SE3 0SS

Purpose of collecting data: We collect or use names and contact details (including addresses), website user information, purchase or account history:

• to provide and improve products and services for clients, 
• for the operation of client or customer accounts, 
• for information updates or marketing purposes
• for research or archiving purposes:
• to comply with legal requirements:
• for dealing with queries, complaints or claims

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
• Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for collecting or using personal information to provide and improve products and services for clients, for the operation of client or customer accounts, for information updates or marketing purposes, for research or archiving purposes, to comply with legal requirements, and for dealing with queries, complaints or claims are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

We get personal information from:

• Directly from you
• Regulatory authorities
• Publicly available sources

We generally keep information for no longer than 18 Months.

If you have any concerns about our use of your personal data, you can make a complaint to  info@engage-us.com .

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO:            

Information Commissioner’s Office, Wycliffe House, Water Lane, 
Cheshire, SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated: 24-1-26